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WhatsApp Vendor POD upload

This guide explains how vendors can upload Proof of Delivery (POD) documents using a secure WhatsApp link. It is designed to make the process quick, mobile-friendly, and hassle-free for vendor drivers.

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✅ Step 1: Place Booking and Assign Vendor Truck & Driver​

-Place a booking in the system.

-Assign the vendor’s truck and driver to the booking.

-Once assigned, a POD Upload link will be automatically sent to the vendor driver via WhatsApp.

📲 Step 2: Access the POD Upload Link via WhatsApp​

-The vendor driver opens the WhatsApp message and taps the POD Upload link.

-An OTP (One-Time Password) will be sent to the driver’s WhatsApp to verify access.

-Enter the OTP on the Verification Page.

-After successful verification, the driver will be redirected to the Document Upload Page.

🔐 Note: The OTP is valid for a limited time. If it expires, the driver can request a new one by reopening the link.

📤 Step 3: Upload the POD Document​

-Confirm the Customer Name and Delivery Order (DO) Number.

-If the DO number is missing, enter it manually.

-Set the Delivery Status to DELIVERED.

-Upload the POD document by either: Scanning it using the device camera, or Selecting a file from the device storage.

-Tap the UPLOAD DOCUMENTS button to submit the POD.

🛠 Troubleshooting & Tips​

-If the link doesn’t open, check internet connectivity or try using a different browser.

-If the OTP isn’t received, confirm the driver’s WhatsApp number and retry.

-For best results, use updated browsers like Chrome or Safari.